Feedback

We welcome your suggestions - both positive and negative - so our service can develop and improve.

A comments book is available in reception.

If you have a specific complaint about the practice, a complaints procedure is followed and you will be fully informed of this through our practice manager

• Cancel appointments as soon as you no longer need them.
• Please let us know of any change of address or telephone number (especially ex-directory) so that we can contact you if necessary. This information will not be given to anyone else
• Please ensure the number on your house is clearly visible in case of visits
• Ensure the house is well lit if a late evening or night visit is needed
• Courteous behaviour to our staff, and members of the Primary Health Team